Shipping Policy

Missus Sedas orders are shipped from Spain with care and attention to detail. All threads are 100% natural mulberry silk, hand-dyed in small batches. Every order is packed carefully to protect the color, texture, and finish of each skein.

Processing time

Orders are usually prepared within 2–5 business days. During launches, restocks, holidays, or periods of high demand, processing may take a little longer.

Shipping destinations

Shipping is available to selected destinations shown at checkout. Available shipping options, delivery estimates, and costs are displayed before final payment.

Please note that Missus Sedas currently does not ship to the Canary Islands, Balearic Islands, Ceuta, or Melilla.

Shipping rates

Current standard shipping rates:

  • Spain: €6.00
  • Europe and United Kingdom: €8.00–€10.00 (depending on destination)
  • United States: €12.00 equivalent (shown in USD at checkout)
  • Selected international destinations: €12.00

Final shipping options and prices are always displayed at checkout before payment.

Delivery times

Delivery times depend on the destination country and the shipping method selected at checkout. Please note that delivery estimates are not guaranteed and may be affected by customs, local postal services, holidays, or other delays outside control.

Customs, duties, and taxes

International orders may be subject to customs duties, import taxes, VAT, handling charges, or other fees charged by the destination country, carrier, or local authorities.

For orders shipped to the United States: Applicable export fees are handled at checkout. Any additional local charges not specified at checkout are the responsibility of the customer.

For all other international destinations: Customs duties, import taxes, VAT, handling charges, or other local fees are the responsibility of the customer unless otherwise stated at checkout.

Order address

Please ensure the shipping address is complete and correct before placing an order. Missus Sedas is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Lost or delayed packages

If an order appears delayed, please contact hello@missussedas.com for assistance in reviewing the tracking information. Shipping carriers may require additional time before a package can be officially considered lost.

Contact

For shipping questions, please contact hello@missussedas.com.